At Dhamexim, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information when you use our website:
- Full Name
- Shipping & Billing Address
- Phone Number
- Email Address
- Order Details
- Payment Information (processed securely through trusted payment gateways)
- IP Address
- Browser & Device Information
Note: We do not knowingly collect personal information from children under the age of 18.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Personalize your shopping experience
- Notify you about offers, promotions, and new products (only if you have opted in)
- Prevent fraud and maintain website security
Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
Cookies do not store sensitive personal information such as your password or payment details.
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
We may share your information only with trusted third parties when necessary, including:
- Courier & Shipping Partners
- Payment Gateway Providers
- Technology & Website Service Providers
- Government or Legal Authorities (when required by law)
These parties are authorized to use your information only for the purpose of providing services on our behalf.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to use commercially acceptable means to protect your information, no method of online transmission is completely secure.